If the homeowner is having mechanical problems with the unit, you may need to test the motor. Let's walk through these 5 steps together to find the solution.
1. Unplug the unit and remove the top cover.
2. Locate the motor on top of the Valve Head.
3. Unscrew the two metal screws that hold the motor onto the valve.
4. Hold the motor in your hand upside down, so you can see the gear on the underside. Plug the unit back in and tap the Recharge button on the unit once.
5. Does the motor spin?
- NO; You'll probably hear repeat beeping. This means you need to replace the Motor.
- YES; If it does start to spin, there are a couple options that we'd suggest. You can either replace just the Rotor Disc and Seals or you can choose to replace the whole valve.
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