A stalled motor or constant draining can indicate a problem with the main valve assembly. This article guides you through repairing a 1” single disc valve.
1. Is there an Error Code?
-
YES - Visit the Error Code article.
- NO - Continue to #2.
2. Is water is leaking from the top (#1) or neck (#13) of the valve (pictured below)?
- YES - Visit the Valve Assembly Leak article.
- NO - Continue on.
If the motor is stalled, or the unit is constantly recharging or draining:
3. Before you service the valve, make sure the unit is not in a recharge cycle. Recharge will be indicated on the screen if it's currently in a cycle.
4. Bypass the unit to shut off water and depressurize.
5. Remove the hex screws from the valve, and remove the cover (#1).
6. Replace rotor/seal kit parts.
7. Reassemble the top cover and hex screws.
8. Restore the water to the unit and watch for leaks.