Please review the processes below for reporting quality concerns.
Normal Product Issues: For handling regular product issues or possible missing parts that occasionally occur and are covered by warranty
- Complete our Warranty Form
Damaged Product During Shipping
- Complete our Shipping Damage Claim Form
Abnormal Product Issue: For handling products/components with premature failure, increase in trend of failed or missing parts, or other product issues that bring you concern.
- Fill out the form here to submit a Product Report ticket. Our quality team will look into the issue and follow up with you about your concern.