This article explains what to do if you encounter a continuous spinning wheel while entering a Dealer order. FOR DEALERS ONLY.
After entering a part and quantity, our website should validate the request. If you receive a message that the part is not in stock or a message that does not validate all of the order, it means that either a bad part number was entered or that there was an extra space in your quick entry. Please use the Search box to make sure the part is valid. If it is, you can enter the number you need from there and then click on "add to order." See directions below to do this.
Step 1
Just below the normal entry field, you’ll see a Product Search box. Type the SKU in the search and click on the part description:
Step 2
Choose the quantity and click ‘Add’:
Step 3
Once all parts have been added, click on the Cart icon on the top right side of the screen for a summary: