Hey there! Wondering how you can add or remove a technician to your dealership in the Hydrolink™ Home Web/App? Well, you've made it to the right place. Follow along with the video or continue on below to see how.
Before You Start
- A 'Dealer Admin' account is required.
- If you have an account for EcoWater Systems WiFi Manager app, check your email for new access information.
- If you don't have an account, contact our Pro Services team at techsupport@ecowater.com and they'll help you get started.
- Technician accounts allow your technician to set up the homeowner's system and link it to your dealership.
Let's Get Started
1. The technician must have already created their account.
2. On the Hydolinkhome.com website, you'll need to log in as a Dealer Admin.
3. Once logged in, click on 'My Dealerships' on the top right hand side. Then select 'Add Technician'.
4. Enter in the email address the technician used to create their account. Then select 'Assign'.
5. On the next screen, you'll see the technician has been added. If you need to remove them, just click 'Delete'.
6. Then confirm the deletion by selecting 'Delete' when it pops up to remove them.
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